Enterprise Technology for Hospitality

Empowering Hospitality with
Smart Solutions

Host Solutions unifies HR, guest experience, and customer relationship management on one intelligent platform — built for hotels that expect more from their technology.

500+
Properties Served
98%
Client Retention
24/7
Expert Support

One Platform, Every Operational Need

From front desk to boardroom, our modular suite connects every team so hotels can operate smarter, respond faster, and grow loyalty.

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01

Unified Workforce Management

Centralize hiring, rostering, payroll, and staff performance in a single HR core.

02

Real-Time Service Recovery

Turn guest complaints into resolved moments with structured case flows and SLA tracking.

03

Guest Intelligence & Loyalty

Understand preferences, personalize stays, and drive repeat bookings with rich CRM data.

04

Enterprise-Grade Security

Role-based access, audit trails, and full compliance controls—built for enterprise trust.

Built for the Business of Hospitality

Three purpose-built products, one connected ecosystem — designed to help your properties operate with clarity, trust, and innovation.

Workforce Technology

Host Talent HR Solutions

Streamline every stage of the hotel employee lifecycle — from recruitment and onboarding to rostering, payroll, and compliance — so your HR team can focus on people, not paperwork.

  • Smart shift scheduling & payroll
  • Labor law & compliance tracking
  • Performance analytics & training
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Guest Experience

Host Care Complaints Management

Capture, prioritize, and resolve guest concerns across every channel with structured case management that rebuilds trust and protects your brand reputation.

  • Multi-channel intake desk
  • SLA-driven resolution workflows
  • Root-cause & satisfaction insight
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Revenue & Loyalty

Host Track CRM for Hospitality

Deepen guest engagement with a 360° view of every customer — personalize every stay and turn one-time visitors into loyal, repeat guests.

  • 360° guest profiles & preferences
  • Loyalty programs & campaigns
  • Predictive revenue & retention models
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Illustration of Host Solutions connecting hospitality teams
“Technology only matters when it makes the guest experience better. Everything we build starts and ends with hospitality.” A. Hartwell — CEO, Host Solutions

A Trusted Partner for Hospitality Leaders

Founded by hoteliers and technologists, Host Solutions builds the operational backbone for modern hospitality. For over a decade we have helped independent hotels and global chains automate their workforce, delight their guests, and grow profitable loyalty.

Our enterprise-grade platform is secure, scalable, and certified — backed by a support team that knows hospitality from the inside out.

12+ Years in Hospitality
40+ Countries Served
99.9% Platform Uptime

Ready to Transform Your Guest Experience?

Join hundreds of hotels already running on Host Solutions. See the platform in action with a personalized demo from our hospitality experts.

Schedule a Demo

Let’s Build Your Hospitality Advantage

Whether you are exploring one product or a full suite, our team will respond within one business day.

Head Office

120 Hospitality Avenue, Suite 200,
New York, NY 10005

Phone

+1 (555) 012-3456
Mon–Fri, 9–6 ET

Email

sales@hostsolutions.com
support@hostsolutions.com

Your information is always kept secure and confidential.